What should strata managers document before waterproofing repairs?
Good records make a leak quicker to diagnose, easier to allocate and simpler to close out. Use this checklist.
The leak report
- The date it was first reported, and by whom
- The lot number of the affected unit, and the suspected source lot or common area
- Exactly where water appears: room, ceiling, wall, balcony soffit or car space
- When it appears: after showers above, after rain or all the time
Photos
- Dated wide and close-up photos of the damage, taken again if it changes
- Photos of the suspected source: the shower, balcony or area above
- Photos of damaged finishes, mould or white deposits
History
- Previous leak reports for the same lots or area
- Previous repairs: who did them, when, the scope and any warranty documents
- Owner renovations affecting wet areas or balconies
- The strata plan and by-laws on waterproofing responsibility
Access and building rules
- Contacts and availability for the affected lot and the source lot
- Working hours, lift and loading dock bookings, parking and noise rules
- Any documents contractors must provide before starting
What to ask for in the quote
- The area to be treated and the method
- What's excluded, such as the membrane, plumbing, drainage or adjoining areas
- The warranty that applies
- Any other trade needed first, such as a plumber
After the work
Keep the quote, invoice and warranty documents with the leak report, so the history is there if the problem comes back or the lot is sold.
Every property is different. This guide is general information, not a diagnosis of your leak. Book a free inspection for advice on yours.
Leaking shower or balcony?
We'll inspect it and quote for free, anywhere in Sydney. If the tiles are sound, we can usually stop the leak without lifting them. The sealing product we use carries a manufacturer's product warranty of up to 25 years, under the manufacturer's terms.